Frequently Asked Questions
CQ Respiratory Diagnostics is not an emergency service. If you need urgent attention, please see your GP, attend your local Emergency Department or ring 000 based on the urgency.
Please provide a detailed referral from your GP which will allow your appointment to be prioritised appropriately.
A referral from your GP is required prior to your initial appointment to ensure that you receive a Medicare rebate for your appointment with the specialist. A referral from your GP lasts for 12 months and a referral form a specialist last for 3 months. After 12 months patients are required to get a new referral from their GP to continue to claim their Medicare rebate.
http://cqrespiratoryclinic.com.au/fees-and-rebates/
Services
Our Specialists generally see patients over the age of 17. However, they make exceptions on occasion, following a review of the referral.
We understand that unexpected situations can make it hard to attend scheduled appointments. If this happens, the team at CQ Mind Matters will appreciate 24 hours’ notice so that we allocate the time to another patient on the waiting list. We will also help you to reschedule your appointment to a more convenient time. Unfortunately, the limited specialist time we have available in our local area means that you are likely to experience a delay before you are able to re-book. Please contact us on 07 4887 5123.
Cancellation within 24hrs or non-attendance of your confirmed appointment will result in a charge of 50% of your scheduled appointment fee which will need to be paid prior to rebooking.
We have a cancellation process and waitlist so we can offer urgent and emergency appointments when available to patients on the waiting list.
Please don’t hesitate to submit your non-urgent enquiry on our Contact Us page. Please note that we aim to respond in two weeks’ time. It is likely to take longer when we are closed during Easter/Christmas/School holidays.