Telehealth

CQ Respiratory Diagnostics offers the facility of connecting people to expert mental health professionals through teleconferencing, helping those who are unable to travel or live a long distance from the centre, when it is safe to do so.

Telehealth consultations at CQ Mind Matters are:

  • Quick and easy to setup.
  • Allow clients to access professionals anywhere on any device.
  • Secure with end-to-end encryption.
  • Private consultations with no video data stored.

Important tips for your telehealth appointment

  • You will need a referral from a GP.
  • You will need access to a computer, tablet/iPad or smart phone with a reliable internet connection and access to a camera and microphone.
  • A quiet, private well-lit room is best. For your privacy, we recommend that you do not access telehealth in public areas or use unsecured wi-fi.
  • Dress as you would when attending a face-to-face consultation and have a pen and paper available.
  • If you have any paperwork that needs completing or collateral information to pass on to the clinician and you have a telehealth appointment, please email the documents to [email protected] before your appointment.
  • If the clinician has not entered the consultation by 15 minutes past your start time, please call admin on 07 5887 5123.
  • Once your consultation is complete, please call admin on 07 5887 5123 to pay for your appointment and to book a follow-up appointment as needed.
Scroll to Top